Dear passengers!
We are ready to provide you with online booking and payment services for Avia Traffic Company flights in accordance with these Rules. Please familiarize yourself with them before using the service. Avia Traffic Company reserves the right to change the Rules without notice, and new Rules come into effect from the moment they are posted on the website.
The itinerary receipt received when issuing an e-ticket confirms the conclusion of a contract between the passenger and Avia Traffic Company. If you did not receive the receipt by email, check the ticket through the menu "Your Flight > Manage Booking", indicating the booking code or ticket number and passenger's last name.
Information about the activities of LLC "Platron" as a banking payment agent-payment aggregator of LLC RNKO "United Cash Desk"
| No. | Name | Content |
|---|---|---|
| 1 | Money Transfer Operator Details | LLC RNKO "United Cash Desk" Location address: 121596, Moscow, Gorbunova Street, building 2, structure 204, office B315. TIN 7750005732 Banking operations license No. 3512-K dated November 7, 2016. Phone: +7 (495) 640-7340, +7 (495) 640-7350, +7 (499) 917-0831. e-mail: walletone@w1.ru |
| 2 | Banking Payment Agent Details | Limited Liability Company "Platron" (LLC "Platron") Legal address: 107497, Moscow, Irkutskaya St., 17, bldg. 4, apt. 37 Postal address: 117036, Moscow, Kedrova St., 15 TIN 9718064247 Phone: +7 (499) 110-7742 e-mail: info@platron.ru |
| 3 | Contract Details between Money Transfer Operator and Banking Payment Agent | Agreement No. 04/PA on attracting a banking payment agent dated February 8, 2021. |
| 4 | Methods of Submitting Complaints and Their Consideration Procedure | Contact at the location or at the above phones or email addresses of LLC RNKO "United Cash Desk" and/or LLC "Platron" in the form of a scan copy of an application in free form, indicating the applicant's full name, EPS number, with a detailed description of circumstances, method and address of response delivery. Complaint consideration period - within 30 (Thirty) calendar days from receipt, in case of cross-border payments - within 60 (Sixty) calendar days. |
Additional information about the payment aggregator's activities can be obtained by phone +7 (499) 110-7742 or at info@platron.ru.
When selecting payment, the booking time limit is set automatically. Payment of fares and fees in foreign currency on the territory of the Kyrgyz Republic is made in som at the NBKR rate.
In case of payment delay, the airline reserves the right to suspend the ticket and request payment confirmation from the passenger at the specified contacts.
Upon successful booking and payment, you will receive confirmation with a booking code and e-ticket number. Confirmation will be sent to the email specified during booking, with an attached PDF receipt. Electronic receipt will be available for download within 24 hours.
